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Covid-19

YOUR WELL BEING IS OUR TOP PRIORITY

Ensuring a safe, clean, and inviting environment is the core of our commitment to providing the highest level of hospitality at the Amsterdam Court.

In response to COVID-19, we are maintaining industry-leading our cleanliness standards utilizing hospital-grade cleaners and best practices designed to prevent the spread of viruses to safeguard the wellbeing of our guests and colleagues. We have safety and incorporated the latest guidance from the world’s leading health authorities, including the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO), and apply to all guest rooms, public and back-of-house areas. These strategies will be updated regularly to reflect the most current science and technology available.

Briefly, here is what we are doing to keep you safe and comfortable:

  • Keeping our Distance. We have implemented social distancing measures in all public, event and back-of-house areas of the hotel.
  • Enhanced and More Frequent Cleaning. EPA-rated hospital-grade disinfectants will be standard protocol and used in guest rooms and to clean public areas, meeting space and back-of-house areas.
  • Personal Protection Equipment Required. All hotel associates are required to wear face masks and gloves. Guests are encouraged to do so as well.
  • Your Room is Your Room. No hotel personnel will enter your room during your stay without your permission.
  • Training and Education. We provide regular training to our hotel associates about the latest safety and cleanliness guidance.

PROTOCOLS

Keeping you safe begins with keeping our associates safe. At Amsterdam Court our associates are equipped to handle confirmed or suspected COVID-19 cases among guests and colleagues. They also understand how to identify potential health risks and are committed to working together to strictly follow all safety and cleaning protocols, which are detailed below.

Safety Protocols

  • Proper hand washing and other safety protocol trainings will be conducted and maintained. Guests are also encouraged to adhere to regular 30-second handwashing/sanitizing guidelines.
  • Reception will be equipped with plexiglass sneeze guards, and all staff will be required to wear personal protection equipment (PPE), including masks and gloves.
  • Social distance markers will be placed in all public areas (where applicable) to encourage social distancing awareness.
  • COVID-19 policies and protocols will be provided to each guest upon check-in.
  • Elevator capacity will be limited, as appropriate, to maintain social distances in controlled spaces.
  • Should a guest or staff member be diagnosed with COVID-19 after leaving the hotel, all guests and staff that were present at the same time will be notified. If a guest or staff member is diagnosed while staying with us, proper isolation protocols will be followed pursuant to CDC and WHO guidelines, and guests and staff will be notified.

Cleaning Protocols

  • Guest Rooms
    • EPA-rated hospital-grade disinfectants will be used to clean each guest room, with special attention paid to all high-touch surfaces (e.g. door handles, light switches, etc.).
    • Your Room is Your Room. No hotel personnel will enter your room during your stay without your permission. We will provide replenished amenities – including towels and linens– in sanitized packaging.
    • All guest keys will be disinfected upon check out.
    • For the laundry and cleaning of bed linens and towels, sealed laundry bags will be utilized during transportation to and from the cleaning facility.
  • Public Areas
    • We will utilize EPA-rated hospital-grade disinfectants throughout all public areas, including.
      • Elevator cabs
      • Public restrooms
      • Fitness center
    • All high-touch public area surfaces such as handrails and door handles will be wiped down with EPA-rated hospital-grade disinfectants.
  • Lobby Bar
    • Prior to opening each day, we employ EPA-rated hospital-grade disinfectants on all areas.
    • Tables and chairs are spaced a minimum of 6 feet apart to allow for safe distances between guests.
    • We will provide no-touch table service adhering to safe social distancing guidelines.
    • All shared items and food and beverage areas will be sanitized after each use.
    • No-touch in-room dining will be served with sustainable disposable wares.
  • Meetings & Events
    • Prior to commencement of any meeting or event, EPA-rated hospital-grade disinfectants will be utilized on all areas.
    • Attendance will be limited to 35 square feet per attendee to create necessary social distancing space.
    • No-touch table service will be implemented to adhere to safe social distancing guidelines.
    • Disposable packaging will be used for all meals and breaks whenever possible.
    • Tables and chairs are spaced a minimum of 6 feet apart to allow for safe distances between guests.
    • Safety guidelines will be posted at all meeting entryways.
    • Breaks will be staggered to minimize group sizes.
    • Safety protocol reviews with meeting and event planners will be conducted prior to any event to ensure adherence to our rigorous policies.

We look forward to welcoming you soon. Thank you for your continued trust and loyalty.

Be Well. Stay Well.